Notes on critical success factors :

• Sponsor is your number #1 stakeholder
• You should have an open, transparent, honest, and effective relationship with your sponsor determines the success of your project
• Have a structured approach when you meet the sponsor for the first time and talk about the following topics
  • What is the definition of project success?
  • what is the big picture? End result? Big why the project is happening?
  • Rules of engagement: How will you work with the sponsor?
    • How often do you meet the sponsor? Frequency based on the risk of the project
    • What info to be included in the report?
    • Protocols for escalation - agreement as to when you can call the sponsor. How fast do we need to solve a problem
• There are potentially about 7 dimensions of success in any given project
  • Stakeholder engagement: Have an engaged client/stakeholder group
  • Scope/objectives - meet the projects objectives/requirements
  • Time - deliver the product on time
  • Budget - Meet the agreed budget
  • Benefits - deliver benefits / add value
  • Quality - Meet quality requirements
  • Team Satisfaction - have a sense of professional satisfaction for the team

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Reference